JvdM
Jaco van der Merwe
1 reviews | Active since Jan 2023
05 Jan 2023, 11:00
Isabella Garcia refuse to cancel order and debit orders.
Received a package, reported to Isabella Garcia that I did not agree to this order. And that they should collect the parcel and cancel the order that firstly I did not agree to. Debit orders keep running from my bank account. How did you get my Banking details? I think that this goes against the Popia Act? Can you please explain how you get such personal info? Can you please collect your order and cancel the orders and debit orders.
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Replies (1)0
Replies (1)Isabella Garcia's replyOfficial
05 Jan 2023, 13:06Dear Jaco,
Thank you for bringing your complaint to our attention we appreciate your feedback.
Please rest assured that we are investigating this query and will revert to you as soon as possible.
Wishing you a lovely evening ahead.
Warm Regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply05 Jan 2023, 13:06
Official
Dear Jaco,
Thank you for bringing your complaint to our attention we appreciate your feedback.
Please rest assured that we are investigating this query and will revert to you as soon as possible.
Wishing you a lovely evening ahead.
Warm Regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
