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Pearl M

1 reviews | Active since Nov 2012

22 Sept 2018, 20:01

Isabella Garcia -Recurring contract without permission

After numerous attempts trying to contact them on thier landline and sending along email.. I have still not got a response.. please can someone Cancel my supposite recurring contract that I have with you, I was fooled and mislead into thinking that my payments would only be for ten months then boom I get a message for another package and yet another bill without any agreement.. this is so ********* and it saddens me that a company can be so devious.

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Replies (3)
Isabella Garcia
Isabella Garcia's reply26 Sept 2018, 09:38
Official

Dear Pearl,

I trust that you are well this morning.

Please note that I have tried contacting you regarding your complaint and your Isabella Garcia Ambassadorship on your cellphone number but to no avail unfortunately.

Kindly send an email to *** with a convenient time that I may contact you.

I look forward to hearing from you.

Faranaaz Joosub
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za

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Pearl M's update27 Sept 2018, 18:59
Reviewer Update
Thank you for you call today Faranaaz... looking forward to promised resolution.
Isabella Garcia
Isabella Garcia's reply28 Sept 2018, 07:17
Official

Dear Pearl,

Thank you for your response.

It was truly a pleasure speaking to you yesterday! The relevant department will be in contact to assist you further with the request.

Have a lovely weekend!

Warm regards,

Faranaaz Joosub
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za