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Naledi N
1 reviews | Active since Jul 2024
04 Dec 2024, 16:27
Isabella Garcia order delayed it’s been a week and no one is even helping
I ordered on the 27 of November to date I haven’t received my order, I keep sending emails and calls but there’s no response, wow
Helpful (0)
Replies (4)0
Replies (4)
Isabella Garcia's replyOfficial
04 Dec 2024, 17:21Dear Naledi,
Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.
I would like to take this opportunity to personally thank you for your valuable feedback and to extend my heartfelt apologies for any inconvenience you may have experienced. Your satisfaction is of utmost importance to us, and we remain deeply committed to providing exceptional service while fostering lasting relationships with our esteemed clients like you.
As discussed, I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.
I would like to take this opportunity to personally thank you for your valuable feedback and to extend my heartfelt apologies for any inconvenience you may have experienced. Your satisfaction is of utmost importance to us, and we remain deeply committed to providing exceptional service while fostering lasting relationships with our esteemed clients like you.
As discussed, I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply04 Dec 2024, 17:21
Official
Dear Naledi,
Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.
I would like to take this opportunity to personally thank you for your valuable feedback and to extend my heartfelt apologies for any inconvenience you may have experienced. Your satisfaction is of utmost importance to us, and we remain deeply committed to providing exceptional service while fostering lasting relationships with our esteemed clients like you.
As discussed, I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.
I would like to take this opportunity to personally thank you for your valuable feedback and to extend my heartfelt apologies for any inconvenience you may have experienced. Your satisfaction is of utmost importance to us, and we remain deeply committed to providing exceptional service while fostering lasting relationships with our esteemed clients like you.
As discussed, I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
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Naledi N's updateReviewer Update
06 Dec 2024, 08:15Even today am still waiting and I did notify you as you called that i’d leave today at the said location it’s been 9 days so what should I do now?
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Naledi N's update06 Dec 2024, 08:15
Reviewer Update
Even today am still waiting and I did notify you as you called that i’d leave today at the said location it’s been 9 days so what should I do now?
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Naledi N's updateReviewer Update
06 Dec 2024, 08:18Please update me. I haven’t had any update so far. Still waiting on the order. Today is my last if not tomorrow to be in PTA and that’s when I’d need my order today and earliest tomorrow 🥲
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Naledi N's update06 Dec 2024, 08:18
Reviewer Update
Please update me. I haven’t had any update so far. Still waiting on the order. Today is my last if not tomorrow to be in PTA and that’s when I’d need my order today and earliest tomorrow 🥲
Isabella Garcia's replyOfficial
06 Dec 2024, 08:27Dear Naledi,
I trust this email finds you well.
Following up on our recent call, I would like to clarify that the initial delivery attempt was unsuccessful due to the incomplete address provided.
I am pleased to inform you that your package is now out for delivery today with our courier - as was promised to you.
I have personally followed up with them to ensure that the delivery is successfully completed as promised.
We sincerely appreciate your understanding and are excited to be part of your beauty journey.
Wishing you a wonderful day ahead!
Warm regards,
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust this email finds you well.
Following up on our recent call, I would like to clarify that the initial delivery attempt was unsuccessful due to the incomplete address provided.
I am pleased to inform you that your package is now out for delivery today with our courier - as was promised to you.
I have personally followed up with them to ensure that the delivery is successfully completed as promised.
We sincerely appreciate your understanding and are excited to be part of your beauty journey.
Wishing you a wonderful day ahead!
Warm regards,
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply06 Dec 2024, 08:27
Official
Dear Naledi,
I trust this email finds you well.
Following up on our recent call, I would like to clarify that the initial delivery attempt was unsuccessful due to the incomplete address provided.
I am pleased to inform you that your package is now out for delivery today with our courier - as was promised to you.
I have personally followed up with them to ensure that the delivery is successfully completed as promised.
We sincerely appreciate your understanding and are excited to be part of your beauty journey.
Wishing you a wonderful day ahead!
Warm regards,
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust this email finds you well.
Following up on our recent call, I would like to clarify that the initial delivery attempt was unsuccessful due to the incomplete address provided.
I am pleased to inform you that your package is now out for delivery today with our courier - as was promised to you.
I have personally followed up with them to ensure that the delivery is successfully completed as promised.
We sincerely appreciate your understanding and are excited to be part of your beauty journey.
Wishing you a wonderful day ahead!
Warm regards,
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za