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Shereen R

1 reviews | Active since Mar 2017

01 Dec 2023, 15:04

Isabella Garcia Issue

On the 23rd Nov someone from ur company called me, I need to know who submitted my details cause I'm having an issue with FNB and I need to disclose it

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Replies (3)
Isabella Garcia
Isabella Garcia's reply04 Dec 2023, 07:27
Official
Dear Shereen, 

 I hope you are having a lovely day! Thank you for bringing your complaint to our attention we appreciate your feedback.  We have been trying to contact you this morning to address your concerns. As arranged I will call you again at the time requested.  We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.  Wishing you a lovely week ahead. Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za 
SR
Shereen R's update04 Dec 2023, 10:33
Reviewer Update
Hi Andri,

Thanks for the above, I eagerly await a response with regard to the recoded conversation where I agreed to the debit order instruction in question please.
Isabella Garcia
Isabella Garcia's reply04 Dec 2023, 13:30
Official
Dear  Shereen, 

I hope you are having a lovely day! Thank you for bringing your complaint to our attention we appreciate your feedback.  Please note as discussed, I have sent an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.  Wishing you a lovely week ahead. Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za