MM
Matheko M
1 reviews | Active since Nov 2021
25 Jun 2024, 17:08
Isabella Garcia is a perfect company to work with, all the people working for it are very patient and easy to work with
Isabella Garcia is a perfect company to work with, all the people working for it are very patient and easy to work with. The only part that is not good is the courier that they are using to deliver their clients parcels with. The DPD courier is taking time to deliver the parcels to an extent that u can even even get angry and receive your parcel while u no longer need them. Just fix on the courier side, otherwise you are doing a great job
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Isabella Garcia's replyOfficial
26 Jun 2024, 07:44Dear Matheko,
Thank you so much for your kind words and valuable feedback. We are thrilled to hear that you find our team patient and easy to work with. We apologize for the inconvenience caused by our current courier service, DPD. Your feedback is crucial, and we are actively looking into ways to improve our delivery process. Rest assured; we are committed to ensuring timely deliveries so you can enjoy our products when you need them. Thank you for bringing this to our attention and for your continued support.
Thank you so much for your kind words and valuable feedback. We are thrilled to hear that you find our team patient and easy to work with. We apologize for the inconvenience caused by our current courier service, DPD. Your feedback is crucial, and we are actively looking into ways to improve our delivery process. Rest assured; we are committed to ensuring timely deliveries so you can enjoy our products when you need them. Thank you for bringing this to our attention and for your continued support.
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply26 Jun 2024, 07:44
Official
Dear Matheko,
Thank you so much for your kind words and valuable feedback. We are thrilled to hear that you find our team patient and easy to work with. We apologize for the inconvenience caused by our current courier service, DPD. Your feedback is crucial, and we are actively looking into ways to improve our delivery process. Rest assured; we are committed to ensuring timely deliveries so you can enjoy our products when you need them. Thank you for bringing this to our attention and for your continued support.
Thank you so much for your kind words and valuable feedback. We are thrilled to hear that you find our team patient and easy to work with. We apologize for the inconvenience caused by our current courier service, DPD. Your feedback is crucial, and we are actively looking into ways to improve our delivery process. Rest assured; we are committed to ensuring timely deliveries so you can enjoy our products when you need them. Thank you for bringing this to our attention and for your continued support.
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za