Isabella-Garcia is a **** !?!

I was so excited when i saw that Isabella-Garcia was available again since using the products last in 2014. BOY was i wrong. i commented on their FB ad and received a phone call on 30 October 2025. I enquired via e-mail when i will receive my debit order as they missed 15 November 2025 debit order date. THe consultant informed me they have to deduct first then the order will be sent for processing. Correct me if im wrong but when i take out a cellphone contract with Vodacom/MTN/CellC i get the phone first then the company deducts later...i accepted this ridiculous argument and asked to have debit order changed to 15 December to deduct the 15th each month. You cannot get into contact with I-G. THe Consultants calls from an 067-number but you cannot call them. THeir systems have been undergoing supposed upgrades since October and its December. E-mail them and you wait years for a response.

Note: i have not received any products from I-G since that first phone call 30 October 2025, and it is the 19 December 2025. The morning of 19 December 2025, i received a call from the accounts department and i cancelled my order with I-G. noting that the phone call is recorded.

FW to 20 December i received an sms stating URGENT delivery of I-G order to which i told Driver to return to the Sender because i have e-mail proof that since 30 October i have had R332.22 deducted from my account and NO products to show for it. i have subsequently placed a stop order on my bank account debit order and sent a detailed e-mail to *** to CANCEL my order and debit order as per my bank's instruction to cancel with the company. Should I-G continue to try and deliver a product i specifically said i no longer want and debit my bank account, i will be forced to get my lawyers and other parties involved