LG
Lindokuhle G

1 reviews | Active since Apr 2020

13 Jun 2020, 00:20

Isabella Garcia International **** or not

I received a call Friday morning around 10am from one of the consultants. They asked for my ID number and which bank Im with. I was hesitant to give out these details but the consultant said this information was to keep records of who they given the voucher to prevent duplications. But why ask for these details of you just want to offer me a voucher ? I dint want to be a-member or part of this. Does my giving out this information mean I am a member and how do I cancel ? I just want my details deleted from this database.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply15 Jun 2020, 14:10
Official
Good day Lindokuhle,

I trust you are well and thank you for making the time to speak to me today.

As per our telephonic conversation, I would like to assure you that in the Marketing stage of this call, all questions asked are purely for market research and statistical purposes and this information is confidential and will not be be used for anything without your permission. I would like to reiterate that we only ask for the ID number to ensure that we run a duplicate check on our data base. 

You are welcome to decline answering these questions as we understand that some of the information may be personal to you, however you will still qualify for a treat from us as promised.

As confirmed, we have removed your details from our data base as requested. Once again, we apologise for the inconvenience this may have caused and I trust that all will be in order.

If you have any questions, please do not hesitate to contact us.

May you have a wonderful.

Warm Regards,

Charlotte Ndlovu
Specialised Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za