1 reviews | Active since Oct 2015
Isabella Garcia International - horrible
So, let me let you in the the horrific service I have received from Isabella Garcia
So 1st - I get offered a voucher , mind you, I did not approach them … so okay, I look at their website for what I can spend on the voucher …found a suitable product and I send an email to request for ingredients because I have sensitive skin and don’t just put anything on my face …fast forward they take forever to respond , when they do respond, it’s not the full list …at this point I’m frustrated …okay , I call again and someone gives me the full list , right, now I am ready to place my order , the voucher does not work - fine I call again they investigate and after throwing another fuss they send a new code , code does not work so I throw another fuss …they respond after their own merry time and tell me I can’t use the voucher on that product , mind you, the actual initial voucher says on all products… and to top it off, there is nothing they can do ….
I am still in disbelief on how horrible their service is for who they claim to be … there are better providers out there , don’t waste your time on Isabella. Their service is terrible.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service.
Please rest assured that we have investigated the query at hand and have sent you an email with the necessary feedback.
Sulaine McGeer
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service.
Please rest assured that we have investigated the query at hand and have sent you an email with the necessary feedback.
Sulaine McGeer
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
