Isabella Garcia

Item: Isabella Garcia
Rating: 1
Author: Felicity K

They responded to my email but no explanation on how long that will take?I expected to hear more from Isabella. As they took my money after t hey promised to help me. I'm not happy with the response that I received.

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Replies (1)

Isabella Garcia's replyOfficial

12 Oct 2022, 09:49

Dear Felicity,

I hope you are having a lovely day!

Thank you for bringing this to our attention.

Please accept our sincerest apologies for the inconvenience you experienced with regards to the inadequate service you received.

As a testament to our commitment to strive for perfection, we have taken steps to rectify the situation and we have emailed you on the registered email address.

We deeply value your relationship with Isabella Garcia and are committed to providing you with the highest level of service.

We assure you that we are looking into this as a matter of urgency and we best assist to rectify the issue.

Wishing you a wonderful day.

Warm regards,

Charlotte Ndlovu
Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za

Isabella Garcia's reply12 Oct 2022, 09:49

Official