CK
Charlene K

1 reviews | Active since Apr 2022

26 May 2022, 09:58

Isabella Garcia debit order cancellation

I have been asking from December for my debit order to be cancelled due to financial strain after Covid. Its the 26/05 and once again my debit order went through just like it did from January till now? Its impossible to cancel the debit order😔

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply26 May 2022, 11:20
Official
Dear Charlene, 

I hope you are having a lovely day! 

Thank you for bringing your complaint to our attention we appreciate your feedback. 
  
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service. 

Please note that we have taken steps to rectify the situation and your order has been cancelled as requested. 
 
 We wish you the absolute best on your skincare journey going forward. 

Wishing you a lovely weekend ahead. 

Warm Regards,
    
Sulaine McGeer
Client Care Manager 
Isabella Garcia International (Pty) Ltd