VN
Venecia N
1 reviews | Active since Sept 2025
01 Sept 2025, 22:56
Isabella Garcia
Evening, I have an issue now , it's been way too long , all I've been doing is dispute my payments because when I try to cancel I'm told "no , you've already paid , expect your stuff on Friday or Saturday " , I'm so over this since I've never received anything from them , i doubt i want to, I told that when I want to cancel, so bad , I'm tired of disputing, can't be paying for nothing.
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Isabella Garcia's replyOfficial
02 Sept 2025, 07:47Dear Venecia,
Thank you sincerely for reaching out and for sharing your concerns with us. We are truly sorry to hear that your experience with Isabella Garcia has not met your expectations, as it is always our heartfelt intention to ensure every client feels cared for and supported throughout their journey with us.
Please note that our products are dispatched within 10–14 working days following the first successful deduction. This timeframe is in place to ensure all client details are finalised and to safeguard the order process.
As discussed with you earlier today, I have made the necessary arrangements and have followed up with you personally via email to ensure you are kept updated.
Your feedback is deeply valued, and we remain committed to continuously improving the service we provide to our cherished clients.
Wishing you a beautiful day.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you sincerely for reaching out and for sharing your concerns with us. We are truly sorry to hear that your experience with Isabella Garcia has not met your expectations, as it is always our heartfelt intention to ensure every client feels cared for and supported throughout their journey with us.
Please note that our products are dispatched within 10–14 working days following the first successful deduction. This timeframe is in place to ensure all client details are finalised and to safeguard the order process.
As discussed with you earlier today, I have made the necessary arrangements and have followed up with you personally via email to ensure you are kept updated.
Your feedback is deeply valued, and we remain committed to continuously improving the service we provide to our cherished clients.
Wishing you a beautiful day.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply02 Sept 2025, 07:47
Official
Dear Venecia,
Thank you sincerely for reaching out and for sharing your concerns with us. We are truly sorry to hear that your experience with Isabella Garcia has not met your expectations, as it is always our heartfelt intention to ensure every client feels cared for and supported throughout their journey with us.
Please note that our products are dispatched within 10–14 working days following the first successful deduction. This timeframe is in place to ensure all client details are finalised and to safeguard the order process.
As discussed with you earlier today, I have made the necessary arrangements and have followed up with you personally via email to ensure you are kept updated.
Your feedback is deeply valued, and we remain committed to continuously improving the service we provide to our cherished clients.
Wishing you a beautiful day.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you sincerely for reaching out and for sharing your concerns with us. We are truly sorry to hear that your experience with Isabella Garcia has not met your expectations, as it is always our heartfelt intention to ensure every client feels cared for and supported throughout their journey with us.
Please note that our products are dispatched within 10–14 working days following the first successful deduction. This timeframe is in place to ensure all client details are finalised and to safeguard the order process.
As discussed with you earlier today, I have made the necessary arrangements and have followed up with you personally via email to ensure you are kept updated.
Your feedback is deeply valued, and we remain committed to continuously improving the service we provide to our cherished clients.
Wishing you a beautiful day.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za