BM
Bongekile M

1 reviews | Active since Dec 2025

31 Dec 2025, 13:28

Isabella Garcia beauty products review

I am very dissatisfied with the service I have received from Isabella. I took up beauty products a year ago and the term has now ended and they keep debiting funds outside of our agreed term.

Their contact details don’t go through, I am now stuck with an ongoing debit order and no one to assist when I try to call the company.

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply09 Jan 2026, 19:04
Official
Dear Bongekile,

Thank you so much for taking the time to share your feedback with us.

We truly value you as a special Isabella Garcia Ambassador. This Ambassadorship is a lifetime friendship between you, our most loyal client, and Isabella Garcia.

As an Ambassador, you will continue to receive your personalized hamper of beauty products every 12 months, with the price per product remaining the same for at least the first 12 months. Each hamper also includes the following exclusive gifts and benefits:

An amazing gift that changes with every hamper.
Priority access to our latest products, free of charge.

I have sent a detailed email outlining the possible resolution for the issue you experienced.

On behalf of our team, I sincerely apologize for the inconvenience caused.

We are committed to ensuring that your Isabella Garcia experience remains seamless and joyful.

Wishing you a lovely and peaceful weekend.

Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za