AW
Anne W
1 reviews | Active since Jul 2021
05 Jan 2026, 13:04
ISABELLA GARCIA
I sent an email to Isabella Garcia to stop my debit order, and they still debited my account. I have sent numerous emails and till date they never responded. I had to close my account of 25years for them to stop debiting. Very bad service and customer care.
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Replies (1)
Isabella Garcia's replyOfficial
09 Jan 2026, 21:00Dear Anne,
Thank you so much for reaching out and sharing your concern with us. I want you to know that we genuinely hear you, and your experience matters deeply to us. We are truly sorry for any frustration or inconvenience you may have encountered.
To ensure we can support you fully, we’ve sent you an email with all the details and next steps. Please take a moment to check your inbox, and don’t hesitate to reply—your questions, concerns, and comfort are our top priority, and I’m personally here to help you every step of the way.
We sincerely appreciate your patience and understanding, and we are committed to making things right. Your satisfaction and trust mean the world to us.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you so much for reaching out and sharing your concern with us. I want you to know that we genuinely hear you, and your experience matters deeply to us. We are truly sorry for any frustration or inconvenience you may have encountered.
To ensure we can support you fully, we’ve sent you an email with all the details and next steps. Please take a moment to check your inbox, and don’t hesitate to reply—your questions, concerns, and comfort are our top priority, and I’m personally here to help you every step of the way.
We sincerely appreciate your patience and understanding, and we are committed to making things right. Your satisfaction and trust mean the world to us.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply09 Jan 2026, 21:00
Official
Dear Anne,
Thank you so much for reaching out and sharing your concern with us. I want you to know that we genuinely hear you, and your experience matters deeply to us. We are truly sorry for any frustration or inconvenience you may have encountered.
To ensure we can support you fully, we’ve sent you an email with all the details and next steps. Please take a moment to check your inbox, and don’t hesitate to reply—your questions, concerns, and comfort are our top priority, and I’m personally here to help you every step of the way.
We sincerely appreciate your patience and understanding, and we are committed to making things right. Your satisfaction and trust mean the world to us.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you so much for reaching out and sharing your concern with us. I want you to know that we genuinely hear you, and your experience matters deeply to us. We are truly sorry for any frustration or inconvenience you may have encountered.
To ensure we can support you fully, we’ve sent you an email with all the details and next steps. Please take a moment to check your inbox, and don’t hesitate to reply—your questions, concerns, and comfort are our top priority, and I’m personally here to help you every step of the way.
We sincerely appreciate your patience and understanding, and we are committed to making things right. Your satisfaction and trust mean the world to us.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za