Isabella Garcia

Item: Isabella Garcia
Rating: 1
Author: Mikaeel S

It's a new month and I have not received my package yet after they already debited their money. I have called and emailed them to cancel and I have not received any feedback. I want to cancel subscription immediately!!! NOT impressed at all with this patethic service.

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Replies (1)

Isabella Garcia's replyOfficial

26 Mar 2021, 14:55

Dear Celeste,

It was such an honour and privilege for me to have assisted you today.

I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.

Please rest assured that I have made all the required arrangements as we discussed telephonically.

We appreciate your understanding and looking forward to a lovely beauty journey together.

Warm Regards

Sulaine McGeer
Client Care Specialist

Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za

Isabella Garcia's reply26 Mar 2021, 14:55

Official