1 reviews | Active since Nov 2017
Incorrect products delivered and I am expected to pay.
Good day
Isabella Garcia doesn’t deserve not even a single star. I’ve bought products online and unfortunately no email or sms confirmation was received. The wrong products were delivered, When I phoned consultant confirmed that they will investigate and will take them up to 5 days. After day 8 I’ve sent follow up email and only then i received feedback. The feedback confirming that indeed the incorrect products were ordered from my side and unfortunately there was no proof provided.
The other thing is those SMS that they will send and advise that special is ending in 24hrs where as is not the case. I received the same sms on the 28th Jan 22 but when I spoke to the consultant confirmed that special was ending 31 Jan 22 that’s misleading advert.
One of the consultant phoned me and requested for 40 contacts as part of competition. 40 contacts were provided and I was promised to get 2 free perfumes however I only received 1.
Regards Rofhiwa
As communicated to you, we are still investigating some of your concerns and will be in contact with you to provide feedback as soon as we have completed the investigation.
As communicated to you, we are still investigating some of your concerns and will be in contact with you to provide feedback as soon as we have completed the investigation.