*********** STAFF
When you have an account with an organisation and your debit date is supposed to be the first of every month, your deduction should be going off on that date or within a day or two of that date. NOT THESE PEOPLE. They seem to think we all have endless streams of money into our accounts and can take money as and when it pleases them. Last two months has been on 11th of each month and this month on 17th. Talk about pathetic
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Isabella Garcia's replyOfficial
17 Mar 2021, 15:00 Dear Sharon , I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback. We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail. Please note that we will send you an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely weekend ahead. Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention we appreciate your feedback. We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail. Please note that we will send you an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely weekend ahead. Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply17 Mar 2021, 15:00
Official
Dear Sharon , I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback. We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail. Please note that we will send you an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely weekend ahead. Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention we appreciate your feedback. We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail. Please note that we will send you an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely weekend ahead. Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za