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Tsholofelo L
1 reviews | Active since Dec 2019
09 Nov 2020, 21:46
*********** service provider
My review was deleted last week after complaining that I was double debited. They called me back to try and be smart with me. Till today I am still waiting for my money because I cancelled the stupid order
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Replies (4)0
Replies (4)
Isabella Garcia's replyOfficial
10 Nov 2020, 09:24Dear Tsholofelo,
Thank you for your review.
According to the current status of your query, this matter has been resolved. As discussed telephonically, you proceeded with the reversal of your payment, and as a result we did not successfully receive your payment.
Please note that we will be sending you a statement reflecting the rejected payment. For this reason, there is no need for processing a reimbur*****t.
It is important to us to make sure that your query is resolved, therefor please provide us with more information should you not be satisfied, and we will happily assist.
Warm Regards,
Sulaine McGeer
Isabella Garcia's reply10 Nov 2020, 09:24
Official
Dear Tsholofelo,
Thank you for your review.
According to the current status of your query, this matter has been resolved. As discussed telephonically, you proceeded with the reversal of your payment, and as a result we did not successfully receive your payment.
Please note that we will be sending you a statement reflecting the rejected payment. For this reason, there is no need for processing a reimbur*****t.
It is important to us to make sure that your query is resolved, therefor please provide us with more information should you not be satisfied, and we will happily assist.
Warm Regards,
Sulaine McGeer
TL
Tsholofelo L's updateReviewer Update
10 Nov 2020, 11:13I managed to reverse 1 debit the other one I couldn't not recover and I was told that yesterday R401. 73 will be paid back. Kindly pay me back my money.
TL
Tsholofelo L's update10 Nov 2020, 11:13
Reviewer Update
I managed to reverse 1 debit the other one I couldn't not recover and I was told that yesterday R401. 73 will be paid back. Kindly pay me back my money.
TL
Tsholofelo L's updateReviewer Update
10 Nov 2020, 11:15Just check on your system, you debited me on the 1st and on the 2nd. I was able to recover the money taken on the 2nd. My bank instructed me to call you regarding the money that you took on the 1st.
TL
Tsholofelo L's update10 Nov 2020, 11:15
Reviewer Update
Just check on your system, you debited me on the 1st and on the 2nd. I was able to recover the money taken on the 2nd. My bank instructed me to call you regarding the money that you took on the 1st.
TL
Tsholofelo L's updateReviewer Update
10 Nov 2020, 11:16This was not resolved. I am not sure what are you trying to do. I will not stop till I get my hard earned money.
TL
Tsholofelo L's update10 Nov 2020, 11:16
Reviewer Update
This was not resolved. I am not sure what are you trying to do. I will not stop till I get my hard earned money.