if your life is peacefull and you want to get stressed from 0 to 100, then place an order with Isabella Garcia !!!! What a terrible company !!

On 22 Sept, 11 days ago, I placed an order online on their official Isabella Garcia website. Today is the 11th day, and I still have not received a order confirmation email !!! Wednesday last week was a holiday so I spend the entire Thursday and friday calling them, emailing them. Speaking to various people I received on the call. On wednesday I send my proof of payment to a lady called Simone Beeslaar. Since wednesday last week to today wednesday, I am still waiting as their account department is still verifying !!!???

On Monday 29 Sept, a lady from their company called me from this number ***. She appologised for the delays, and said she will check everything and call me back later in the day, she even promised !!. Its now been 3 days since monday, no one called me back, and when I tried to call this number back, its cutting my call immediately, its not even going through??? monday afternoon I spoke to a lady called Masana, she said she will check everything, and I am still waiting after 3 days !!!??

This is my 1st time ordering from Isabella Garcia and this is definitely my last time. I regularly place orders from Takealot, Shein and Temu, and others, as soon as payment is made the company immediately sends me a Order confirmation. With this stupid Isabella Garcia I am still waiting for them to acknowledge my orders after 11 days ???

Management of Isabella Garcia , please address this immediately, my order number is ***3. At this point I just want my money back, keep your stupid product !! Jeez