1 reviews | Active since Jun 2023
If you want to be constantly hassled by a brand, order from this one, very unhappy.
I received a voucher a few months ago and ordered a few products, the brand was just simply not for me as I have a very sensitive skin, anyway time goes past and I receive a phone call today, after explaining that the product didn’t work for me the “agent” or whoever she is then continued to list products that she’s picked out that might be more suitable, I was up to give the brand another try but rather than just letting me purchase those products, she tried to force me into a debit order and after saying no multiple times she still continued to push me and even had the cheek to say “oh but if your husband really loves you he’ll let you do the debit order” A. My husbands love is definitely measured by a Isabelle Garcia debit order and B. How are you going to try force me to sign into a debit order for products that I haven’t even seen, tried or even heard of especially after being allergic to the first products I bought??? Absolutely ridiculous and my mother in law warned me about ordering from this company because they did the same thing to her and when she cancelled her debit order the harassment continued, disgusting, I didn’t have a problem with this brand and would’ve probably tried another product along the line but after todays call, I will NEVER EVER order from this brand again, do better.
We would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service.
We wish you the absolute best on your skincare journey going forward.
Andri Olivier
Client Care Assistant Manager
www.isabellagarcia.co.za
We would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service.
We wish you the absolute best on your skincare journey going forward.
Andri Olivier
Client Care Assistant Manager
www.isabellagarcia.co.za
