AN
Andi N
1 reviews | Active since Nov 2023
17 Nov 2023, 16:40
I want to cancel but Isabella Garcia is giving me a run around
I have never experienced such incompetence from a company until I took a hamper from Isabella Garcia. I have called them several times requesting the cancellation department to call and confirm my cancellation but still even now no one has called. Just playing games to make sure you debit me again and send me a hamper I do not want. If I had known that cancelling would be this hard I wouldn't have taken this when a friend of mine referred me.
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
17 Nov 2023, 17:05Dear Andi,
I trust this message finds you well.
I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard.
Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this afternoon.
We wish you nothing but the utmost success in your skincare journey moving forward, and I hope you have a splendid weekend ahead.
Warmest Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust this message finds you well.
I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard.
Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this afternoon.
We wish you nothing but the utmost success in your skincare journey moving forward, and I hope you have a splendid weekend ahead.
Warmest Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply17 Nov 2023, 17:05
Official
Dear Andi,
I trust this message finds you well.
I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard.
Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this afternoon.
We wish you nothing but the utmost success in your skincare journey moving forward, and I hope you have a splendid weekend ahead.
Warmest Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust this message finds you well.
I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard.
Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this afternoon.
We wish you nothing but the utmost success in your skincare journey moving forward, and I hope you have a splendid weekend ahead.
Warmest Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za