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Mokgadi M
1 reviews | Active since Sept 2025
09 Oct 2025, 13:27
I want my money back into my account not a voucher!!!!
These people just know how drive a person up the wall...I am definitely gonna have to visit your offices because there is no way I ever let people get away with bullying me not especially with my money!!! I want refund not their voucher, what part of their products don't treat me right don't they understand but I will let you know who am I....
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Isabella Garcia's replyOfficial
09 Oct 2025, 14:44Dear Mokgadi,
Thank you sincerely for bringing your concerns to our attention once again. I truly appreciate your patience and the opportunity to assist you over the past few days.
Please note that, as per Isabella Garcia’s policy, reimbur*****ts are typically processed in the form of Online Store credit. However, I have followed up with you directly via email regarding your specific complaint to ensure that all aspects are addressed with the utmost care and attention.
We genuinely value the feedback we receive from our clients, as it helps us to continually improve the quality of our service and enhance the overall experience for all our valued clients.
Your loyalty and continued support mean a great deal to us, and we look forward to resolving this matter for you.
Wishing you a wonderful and fulfilling week ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you sincerely for bringing your concerns to our attention once again. I truly appreciate your patience and the opportunity to assist you over the past few days.
Please note that, as per Isabella Garcia’s policy, reimbur*****ts are typically processed in the form of Online Store credit. However, I have followed up with you directly via email regarding your specific complaint to ensure that all aspects are addressed with the utmost care and attention.
We genuinely value the feedback we receive from our clients, as it helps us to continually improve the quality of our service and enhance the overall experience for all our valued clients.
Your loyalty and continued support mean a great deal to us, and we look forward to resolving this matter for you.
Wishing you a wonderful and fulfilling week ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply09 Oct 2025, 14:44
Official
Dear Mokgadi,
Thank you sincerely for bringing your concerns to our attention once again. I truly appreciate your patience and the opportunity to assist you over the past few days.
Please note that, as per Isabella Garcia’s policy, reimbur*****ts are typically processed in the form of Online Store credit. However, I have followed up with you directly via email regarding your specific complaint to ensure that all aspects are addressed with the utmost care and attention.
We genuinely value the feedback we receive from our clients, as it helps us to continually improve the quality of our service and enhance the overall experience for all our valued clients.
Your loyalty and continued support mean a great deal to us, and we look forward to resolving this matter for you.
Wishing you a wonderful and fulfilling week ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you sincerely for bringing your concerns to our attention once again. I truly appreciate your patience and the opportunity to assist you over the past few days.
Please note that, as per Isabella Garcia’s policy, reimbur*****ts are typically processed in the form of Online Store credit. However, I have followed up with you directly via email regarding your specific complaint to ensure that all aspects are addressed with the utmost care and attention.
We genuinely value the feedback we receive from our clients, as it helps us to continually improve the quality of our service and enhance the overall experience for all our valued clients.
Your loyalty and continued support mean a great deal to us, and we look forward to resolving this matter for you.
Wishing you a wonderful and fulfilling week ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za