1 reviews | Active since Mar 2025
I want my money back
I'm very disappointed with this people's, see me using the products again kill me, so I ordered 4 things in April and it was declined due to outstanding for a month, okay fine I left it like that, only now in August 2025, they debited R247 and the following a get sms that i will get my parcel, I got the parcel I asked I never ordered I was told I ordered in April, I told them I don't want this product as I won't be using it anymore, I was told okay, they will refund me my money and the courier people will fetch it next week and I asked when will I get the money, I get an email saying they add 200 and I must use the voucher, I don't want this product anymore I want my money they took last month and stop telling me stories
I trust this message finds you well.
I wish to extend my heartfelt gratitude for the privilege of assisting you today at 13:00, a role I truly hold in high regard. Our conversation was a pleasure, and on behalf of Isabella Garcia, I would like to sincerely apologize for any inconvenience you may have encountered.
In line with our commitment to exceptional client service, I have made all the necessary arrangements based on our discussion and have sent a follow-up email to ensure everything is in order.
Rest assured that your needs are our priority, and we are here to support you every step of the way.
Wishing you a lovely weekend.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust this message finds you well.
I wish to extend my heartfelt gratitude for the privilege of assisting you today at 13:00, a role I truly hold in high regard. Our conversation was a pleasure, and on behalf of Isabella Garcia, I would like to sincerely apologize for any inconvenience you may have encountered.
In line with our commitment to exceptional client service, I have made all the necessary arrangements based on our discussion and have sent a follow-up email to ensure everything is in order.
Rest assured that your needs are our priority, and we are here to support you every step of the way.
Wishing you a lovely weekend.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za