MH
Mosebjadi H
1 reviews | Active since Apr 2025
05 Nov 2025, 08:41
I want my Money
I had an agreement for 12 months that I would receive their product and I would pay monthly. The agreement was they will deliver their product, and they will deduct their money at the end of November. I haven't received anything, and yet they deducted money at the end of October 2025, and when you call them, you can't get hold of them, and when you email them, no one responds. I want my money, and I don't want their products anymore.
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Replies (1)
Isabella Garcia's replyOfficial
05 Nov 2025, 09:04Dear Mosebjadi,
Thank you sincerely for taking the time to share your concerns with us. We truly appreciate your feedback, as it gives us the opportunity to assist you and ensure that your experience with us is nothing short of exceptional.
I wanted to let you know that I have sent a follow-up email to address your concerns and ensure they are attended to as quickly as possible.
We would also like to mention that we are currently in the process of transitioning to a new system. During this brief period, there may be slight delays in reflecting certain updates on client profiles.
Should you have any additional questions or require further assistance, please don’t hesitate to reply directly to my email. We sincerely appreciate your patience and understanding during this transition.
Wishing you a truly wonderful day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
Thank you sincerely for taking the time to share your concerns with us. We truly appreciate your feedback, as it gives us the opportunity to assist you and ensure that your experience with us is nothing short of exceptional.
I wanted to let you know that I have sent a follow-up email to address your concerns and ensure they are attended to as quickly as possible.
We would also like to mention that we are currently in the process of transitioning to a new system. During this brief period, there may be slight delays in reflecting certain updates on client profiles.
Should you have any additional questions or require further assistance, please don’t hesitate to reply directly to my email. We sincerely appreciate your patience and understanding during this transition.
Wishing you a truly wonderful day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
Isabella Garcia's reply05 Nov 2025, 09:04
Official
Dear Mosebjadi,
Thank you sincerely for taking the time to share your concerns with us. We truly appreciate your feedback, as it gives us the opportunity to assist you and ensure that your experience with us is nothing short of exceptional.
I wanted to let you know that I have sent a follow-up email to address your concerns and ensure they are attended to as quickly as possible.
We would also like to mention that we are currently in the process of transitioning to a new system. During this brief period, there may be slight delays in reflecting certain updates on client profiles.
Should you have any additional questions or require further assistance, please don’t hesitate to reply directly to my email. We sincerely appreciate your patience and understanding during this transition.
Wishing you a truly wonderful day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
Thank you sincerely for taking the time to share your concerns with us. We truly appreciate your feedback, as it gives us the opportunity to assist you and ensure that your experience with us is nothing short of exceptional.
I wanted to let you know that I have sent a follow-up email to address your concerns and ensure they are attended to as quickly as possible.
We would also like to mention that we are currently in the process of transitioning to a new system. During this brief period, there may be slight delays in reflecting certain updates on client profiles.
Should you have any additional questions or require further assistance, please don’t hesitate to reply directly to my email. We sincerely appreciate your patience and understanding during this transition.
Wishing you a truly wonderful day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd