BG
Bongekile G
1 reviews | Active since Jan 2023
10 Apr 2024, 17:16
I made a huge mistak...
I made a huge mistake when placing my order,didn't know that i've overpressed while selecting the quantity of ites,then when the order arrives the instalment was R800 the money that i will not afford because iam a widow then Limiya from Isabella helped me and i was worried sick and stressed because realky i can't affordvR800 per month because i'm still paying their current account,but she just took it easy and helped me out,thanks to Limiya.
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Isabella Garcia's replyOfficial
11 Apr 2024, 08:10 Dear Bongekile,
We truly appreciate you taking the time to share your experience with us. It's understandable how easily mistakes can happen, especially when placing orders online, and we're glad that Limiya was able to assist you during this challenging time.
We're sorry for any stress or worry you experienced and It's heartening to hear that Limiya provided you with the support and assistance you needed to resolve the situation. Our team is dedicated to ensuring that our customers feel valued and supported, especially during difficult circumstances.
Your feedback is incredibly valuable to us. Please know that we're here to help in any way we can, and we appreciate your understanding and patience.
If you have any further concerns or questions, please don't hesitate to reach out to us. We're here to assist you every step of the way.
Thank you once again for choosing Isabella, and we hope to continue serving you with excellence in the future.
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
We truly appreciate you taking the time to share your experience with us. It's understandable how easily mistakes can happen, especially when placing orders online, and we're glad that Limiya was able to assist you during this challenging time.
We're sorry for any stress or worry you experienced and It's heartening to hear that Limiya provided you with the support and assistance you needed to resolve the situation. Our team is dedicated to ensuring that our customers feel valued and supported, especially during difficult circumstances.
Your feedback is incredibly valuable to us. Please know that we're here to help in any way we can, and we appreciate your understanding and patience.
If you have any further concerns or questions, please don't hesitate to reach out to us. We're here to assist you every step of the way.
Thank you once again for choosing Isabella, and we hope to continue serving you with excellence in the future.
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply11 Apr 2024, 08:10
Official
Dear Bongekile,
We truly appreciate you taking the time to share your experience with us. It's understandable how easily mistakes can happen, especially when placing orders online, and we're glad that Limiya was able to assist you during this challenging time.
We're sorry for any stress or worry you experienced and It's heartening to hear that Limiya provided you with the support and assistance you needed to resolve the situation. Our team is dedicated to ensuring that our customers feel valued and supported, especially during difficult circumstances.
Your feedback is incredibly valuable to us. Please know that we're here to help in any way we can, and we appreciate your understanding and patience.
If you have any further concerns or questions, please don't hesitate to reach out to us. We're here to assist you every step of the way.
Thank you once again for choosing Isabella, and we hope to continue serving you with excellence in the future.
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
We truly appreciate you taking the time to share your experience with us. It's understandable how easily mistakes can happen, especially when placing orders online, and we're glad that Limiya was able to assist you during this challenging time.
We're sorry for any stress or worry you experienced and It's heartening to hear that Limiya provided you with the support and assistance you needed to resolve the situation. Our team is dedicated to ensuring that our customers feel valued and supported, especially during difficult circumstances.
Your feedback is incredibly valuable to us. Please know that we're here to help in any way we can, and we appreciate your understanding and patience.
If you have any further concerns or questions, please don't hesitate to reach out to us. We're here to assist you every step of the way.
Thank you once again for choosing Isabella, and we hope to continue serving you with excellence in the future.
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za