FF
Fezeka F
1 reviews | Active since Apr 2024
23 Apr 2024, 15:28
I lost my phone which had a voucher I was supposed to utilise ,when I informed them they managed to assist me in no time
I lost my phone which had a voucher I was supposed to utilise ,when I informed them they managed to assist me in no time. When they sent me the voucher I didn't realise that it had an expiry date and the time it came I was not in a good space. I just lost my aunt,When I told them they empathised with me and helped me to use the voucher by placing an order of what I wanted themselves.
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Isabella Garcia's replyOfficial
25 Apr 2024, 07:32Dear Fezeka,
Thank you for sharing your experience with us. We understand that losing a phone, especially during a difficult time, can be very distressing. We're glad that we could assist you promptly. Our team aims to provide compassionate support to our customers, and we're pleased that we could help you utilize your voucher and place an order for the items you wanted. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you for sharing your experience with us. We understand that losing a phone, especially during a difficult time, can be very distressing. We're glad that we could assist you promptly. Our team aims to provide compassionate support to our customers, and we're pleased that we could help you utilize your voucher and place an order for the items you wanted. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply25 Apr 2024, 07:32
Official
Dear Fezeka,
Thank you for sharing your experience with us. We understand that losing a phone, especially during a difficult time, can be very distressing. We're glad that we could assist you promptly. Our team aims to provide compassionate support to our customers, and we're pleased that we could help you utilize your voucher and place an order for the items you wanted. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you for sharing your experience with us. We understand that losing a phone, especially during a difficult time, can be very distressing. We're glad that we could assist you promptly. Our team aims to provide compassionate support to our customers, and we're pleased that we could help you utilize your voucher and place an order for the items you wanted. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za