i have not received my order

 Dear Virginia, 

Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you. 
 

We would like to apologise for any inconvenience that you have experienced, but please note that we are really passionate about your well-being and we strive to deliver exceptional service.  I have requested urgent delivery of your products as discussed with you telephonically.

We appreciate your understanding and looking forward to a lovely beauty journey together. 

May you have a great weekend.

Warm Regards,

Sulaine McGeer
Client Care Specialist 

Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za