SK
Sandisiwe K
1 reviews | Active since Apr 2024
10 Apr 2024, 10:32
I had ordered from them, upon delivery my parfum was broken
I had ordered from them, upon delivery my parfum was broken. I emailed them and l got a response the following morning. The service was awesome!!!! I received my replacement within a week. Everyone there was willing to listen and help
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Replies (1)
Isabella Garcia's replyOfficial
10 Apr 2024, 13:38Dear Sandisiwe,
Thank you for sharing your experience with us. We're truly sorry to hear about the issue with your perfume upon delivery, but we're glad we could resolve it promptly for you. Providing excellent customer service is a top priority for us, and we're thrilled that our team was able to assist you efficiently. Your satisfaction is important to us, and we appreciate your kind words. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us!
Best regards,
Thank you for sharing your experience with us. We're truly sorry to hear about the issue with your perfume upon delivery, but we're glad we could resolve it promptly for you. Providing excellent customer service is a top priority for us, and we're thrilled that our team was able to assist you efficiently. Your satisfaction is important to us, and we appreciate your kind words. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us!
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply10 Apr 2024, 13:38
Official
Dear Sandisiwe,
Thank you for sharing your experience with us. We're truly sorry to hear about the issue with your perfume upon delivery, but we're glad we could resolve it promptly for you. Providing excellent customer service is a top priority for us, and we're thrilled that our team was able to assist you efficiently. Your satisfaction is important to us, and we appreciate your kind words. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us!
Best regards,
Thank you for sharing your experience with us. We're truly sorry to hear about the issue with your perfume upon delivery, but we're glad we could resolve it promptly for you. Providing excellent customer service is a top priority for us, and we're thrilled that our team was able to assist you efficiently. Your satisfaction is important to us, and we appreciate your kind words. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us!
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za