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rochelleram R

1 reviews | Active since Nov 2016

22 Dec 2023, 13:10

I had a missing product from my subscription box and Precious Kifuabala had so pleasantly and swiftly resolved the query by arranging to resend the product to a new address even

I had a missing product from my subscription box and Precious Kifuabala had so pleasantly and swiftly resolved the query by arranging to resend the product to a new address even. Customer service from Precious was wonderful as she was incredibly polite and responded quickly. Highly recommend!

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Replies (1)
Isabella Garcia
Isabella Garcia's reply22 Dec 2023, 13:28
Official
Good day Rochelle,

Thank you so much for your kind words! I'm thrilled to hear that Precious Kifuabala provided you with exceptional customer service and efficiently resolved the issue with your missing product. 

We take pride in delivering a positive experience for our customers, and it's fantastic to know that Precious's efforts were appreciated.

If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. 

We look forward to continuing to meet your expectations in the future.

Thank you for recommending our service!

Charlotte Ndlovu
Client Care Coordinator
Isabella Garcia International (Pty) Ltd