YP
Yvette P

1 reviews | Active since Sept 2020

10 Sept 2020, 10:39

I fell in love all over again

I had an issue with one of my hampers which I pay for monthly. The issue was dealt with by Janelle with so much patience and guidance that it reminded me again of why I chose Isabella-Garcia 4 years ago! I was not previously informed about how to change products in my hampers and Janelle guided me with grace and helped me to ensure I receive only the products I want to use and avoid unnecessary costs. I love Isabella Garcia's products and would recommend it to anyone who struggles to find a skin care range that not only offer natural beauty but that assists with enhancing your features. The hand cream collection is my absolute favourite and helps my dry hands not only feel amazingly soft, but it smells fabulous too! Thank you, Janelle, for making me fall in love with Isabella-Garcia all over again!

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply10 Sept 2020, 11:53
Official
Good day Yvette,

I hope you are having a lovely day.

Thank you for taking the time to share these kind words on this platform.

We are elated to hear that Isabella Garcia has ticked all the boxes of excellent service delivery. We will be sure to continue to couple the great quality of products with exceptional service.

We believe in great people and the impression Janelle has left on you is great testament to that. We will share this compliment with her and her management team so that she gets the recognition she deserves.

We wish you many moments of beautiful and radiant skin.

Always at your service,

Charlotte Ndlovu
Specialised Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za