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cynthia.dean cynthia.dean
1 reviews | Active since Apr 2017
27 Nov 2019, 08:24
i feel violated
deducting debit order way over amount of months agreed too : had one delivery which was for 3 months. Now after more than 10 months still deducting and never responding to my emails.
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Replies (1)
Isabella Garcia's replyOfficial
27 Nov 2019, 10:40Dear Cynthia,
I trust that you are well.
I would like to sincerely apologise for any misunderstandings or inconvenience caused regarding your query. I due note that Lelanie from the Client Care Department called you today to assist you with your account and clear any confusions.
I am glad to know that this could be resolved swiftly and please do not hesitate to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust that you are well.
I would like to sincerely apologise for any misunderstandings or inconvenience caused regarding your query. I due note that Lelanie from the Client Care Department called you today to assist you with your account and clear any confusions.
I am glad to know that this could be resolved swiftly and please do not hesitate to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply27 Nov 2019, 10:40
Official
Dear Cynthia,
I trust that you are well.
I would like to sincerely apologise for any misunderstandings or inconvenience caused regarding your query. I due note that Lelanie from the Client Care Department called you today to assist you with your account and clear any confusions.
I am glad to know that this could be resolved swiftly and please do not hesitate to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust that you are well.
I would like to sincerely apologise for any misunderstandings or inconvenience caused regarding your query. I due note that Lelanie from the Client Care Department called you today to assist you with your account and clear any confusions.
I am glad to know that this could be resolved swiftly and please do not hesitate to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za