I emailed the company and didn't receive any response until I called and was assisted by Jeanelle, who assisted and within a few minutes, my query was solved

Dear Langelihle,

Thank you for sharing your experience, Langelihle.

We sincerely apologize for the delay in responding to your email. We understand how important timely communication is and appreciate your patience.

We're pleased to hear that Jeanelle was able to assist you promptly and resolve your query within minutes. Your kind words about her calm, professional, and efficient service mean a great deal to us, and we will be sure to pass your compliments on to her.

Thank you for your feedback and for giving us the opportunity to assist you.

Best regards,

Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za