NN
Nontutuzelo N
1 reviews | Active since Apr 2026
08 Apr 2026, 18:26
I cancelled and they...
I cancelled and they still delivered and debited my account
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Replies (1)
Isabella Garcia's replyOfficial
22 Apr 2026, 10:43Dear Nontutuzelo,
I trust you are doing well.
Please note that we have reviewed your account and can confirm that one of our consultants has been in contact with you regarding your cancellation. Arrangements have been made for your hamper to be collected next week.
Kindly note that once the collection has been received and processed by our Logistics Department, your reimbur*****t will be actioned accordingly.
Thank you for your complaint and for allowing us the opportunity to resolve and finalise this matter.
Wishing you a lovely afternoon.
Warm regards,
Charnu Du Preez
Client Care Team Leadrer
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust you are doing well.
Please note that we have reviewed your account and can confirm that one of our consultants has been in contact with you regarding your cancellation. Arrangements have been made for your hamper to be collected next week.
Kindly note that once the collection has been received and processed by our Logistics Department, your reimbur*****t will be actioned accordingly.
Thank you for your complaint and for allowing us the opportunity to resolve and finalise this matter.
Wishing you a lovely afternoon.
Warm regards,
Charnu Du Preez
Client Care Team Leadrer
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply22 Apr 2026, 10:43
Official
Dear Nontutuzelo,
I trust you are doing well.
Please note that we have reviewed your account and can confirm that one of our consultants has been in contact with you regarding your cancellation. Arrangements have been made for your hamper to be collected next week.
Kindly note that once the collection has been received and processed by our Logistics Department, your reimbur*****t will be actioned accordingly.
Thank you for your complaint and for allowing us the opportunity to resolve and finalise this matter.
Wishing you a lovely afternoon.
Warm regards,
Charnu Du Preez
Client Care Team Leadrer
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust you are doing well.
Please note that we have reviewed your account and can confirm that one of our consultants has been in contact with you regarding your cancellation. Arrangements have been made for your hamper to be collected next week.
Kindly note that once the collection has been received and processed by our Logistics Department, your reimbur*****t will be actioned accordingly.
Thank you for your complaint and for allowing us the opportunity to resolve and finalise this matter.
Wishing you a lovely afternoon.
Warm regards,
Charnu Du Preez
Client Care Team Leadrer
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za