NT
NOLENE T

1 reviews | Active since Jun 2015

15 Jun 2015, 11:47

How Isabelle Garcia works

In last month myself and a few friends received a call from Isabelle Garcia Call Centre and they told us that a friend of our's referred us. They told us that they would like to ask us a few questions and while they were asking a lot of personal questions i ask why do they want to know my income a month and my id number and they said it's just for their database then when i was almost finish they told me that i will receive a voucher soon. some of my friends was also promised a voucher and some were offered a free gift. i just think that their selection system sucks as to who receive's a free gift and who receive a voucher at 50% off your first purchase. how can you buy a product you don't know. a sample would be very nice for everyone to receive so you can see how it works. and i am disgusted that their selection process is base on a person's salary and not if you interested in their products. So if you have a high salary you receive a free gift because they thinks you have money to buy lots more and if you have a low salary you receive a 50% voucher because you can't afford it.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply15 Jun 2015, 13:36
Official
Hello nols31,

Thank you for informing us about your complaint.

As discussed telephonically, we are currently conducting two marketing campaigns which are randomly selected.

With regards to the questions asked during the phone call, we can assure you that the information you supply is strictly for marketing and research purposes.

Again, we sincerely apologise for any inconvenience.

Kind regards,

Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za