NC
Nicole C
1 reviews | Active since Sept 2023
13 Sept 2023, 14:22
Horrible service in ...
Horrible service in helping customers cancel their accounts after not being able to pay the account due to being laid-off work sies😒
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Replies (1)
Isabella Garcia's replyOfficial
13 Sept 2023, 15:21 Dear Nicole,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I see one of our consultants assisted with the necessary arrangements regarding your orders. I was not able to get a hold of you telephonically after these arrangements were made, therefore I will follow up with you regarding the resolution of your complaint.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I see one of our consultants assisted with the necessary arrangements regarding your orders. I was not able to get a hold of you telephonically after these arrangements were made, therefore I will follow up with you regarding the resolution of your complaint.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply13 Sept 2023, 15:21
Official
Dear Nicole,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I see one of our consultants assisted with the necessary arrangements regarding your orders. I was not able to get a hold of you telephonically after these arrangements were made, therefore I will follow up with you regarding the resolution of your complaint.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I see one of our consultants assisted with the necessary arrangements regarding your orders. I was not able to get a hold of you telephonically after these arrangements were made, therefore I will follow up with you regarding the resolution of your complaint.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za