JJ
Jodie J

1 reviews | Active since May 2022

08 Jun 2023, 13:42

HORRIBLE SERVICE

Horrible service they still deduct even thou my subscription is done with them PEOPLE PLEASE BWARE THEY ARE ****MERS DO NOT SIGN UP FOR THIER PRODUCTS YOU WILL REGRET IT.

0
Replies (3)
Isabella Garcia
Isabella Garcia's reply14 Jun 2023, 09:49
Official
Dear Jodie 

Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback. 

As discussed last week, I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client service therefore, I have made the necessary arrangements as discussed with you telephonically.

I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. 
We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. 
Your feedback today is instrumental in helping us improve our service and operational processes.

May you have a lovely day.

Warm Regards

Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za 
JJ
Jodie J's update14 Jun 2023, 10:03
Reviewer Update
Thank you for assisting me so quick to resolve this I appreciate it
Isabella Garcia
Isabella Garcia's reply14 Jun 2023, 10:23
Official
Dear Jodie,

We appreciate your feedback and we are truly grateful for your understanding.

May you have a lovely day further.

Regards,

Charlotte Ndlovu
Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za