Horrible customer service! Cancel me please

After asking over the past three years to be contacted before dispatching new products you have failed to honor this very simple request. I would like to cancel my membership so please send me statements of all outstanding amounts so that I can settle them over the next three months or so. It is very sad that your products have become unaffordable wherein one installment is the equivalent of a new car. On the other hand, your customer care continues to deteriorate despite the hike in product prices. I have loved your products over the past six years but I would rather use Vaseline if this is how you are going to treat me especially for products that I pay for, you are not doing me any favors.