sM
sivenathi M

1 reviews | Active since Jul 2014

24 Apr 2021, 17:19

HELP PLEASE!!!!!

I have been using isabelle garcia products for +- 2 months now. I contacted them and signed up for a full package containing facial products. In the first few weeks i noticed change in texture on my skin. I didn't think much of it as i thought my skin was still trying to get used to the new product as i had been using Himelaya(Sp) products from Clicks for 2 years now. As time went on i noticed that not only is my face getting dry but i am developing a rash all over my face. I started getting comments from family and friends, but still i stuck it through waiting for the product to do its thing. The products I am using from Isabelle are for "all skin types" but seemingly they not working well with mine. I would like for someone to please make contact with me *** so we can arrange collection of all items. I thought i had made the best decision for my face only for it to be the WORST! My face itches, its rashy, dry and flakey. Please guys! Help!

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Replies (1)
Isabella Garcia
Isabella Garcia's reply26 Apr 2021, 09:49
Official
Dear Sive, 

Thank you for taking my call. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to be of service to you today. 

We are truly sad that our products did not work for you. 
Please rest assured that I have made all the required arrangements as we discussed telephonically this morning.

We wish you the absolute best on your skincare journey going forward, may you have a great week ahead 
Warm Regards,
 Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za