Headache

I have been fighting with IG on double debit made on my account, they keep saying they only debited my account once, however, in May they double debited me and keep stating that they never found money in my account in april, which is a lie as they debited my account.

Been mailing them and now they are quiet, and dont respond to my mails.

They refuse to give me the correct settlement figure.

They refuse for me to close that account, stating that I am an ambassador. I refuse, I want out of this contract, their products are good but their service is terrible. They are very good at getting sales but horrible at resolving issues.