Great Service From Sulaine at Maria Garcia

Good day, I app**** for good to purchase on line at Maria Garcia. Process started 2/o2/21 By end of Feb going from one person to another, we had nothing sorted. Due to covid many conditions changed and I found the 2 previous lady communication extremely slow or NO communication at all. I eventually decided to just look for a product where the service and communication is on point. I must say Maria Garcia is a product all natural and for our climate it never given me any side effects thus, I was nervous trying something else as I already went down this road with a new product and i was not happy at all. My last conversation was with a 2nd service lady (who name I dont wish to mention) in short their attitude was "like it or leave it we not phased these are the rules point. So I was comparing products when Sulaine Mcgeer sent me an email stating she noticed my complaint. Sulaine answered and explained all my queries also why certain things changed but wanted to accommodate me. It took basically 2 emails to confirm and finalize my order. Also she heard my concern and went out of her way to address this and to meet me more than half way. As customer we always rave about the product, but let me tell you, I was so frustrated that I was ready to just go and buy what ever as long as I would not have to deal with this type of service... The service and the professional manner in how a client is handled is VITAL. Sulaine, I can see that you love what you do, you truly take pride in your work. You respond quick, professional and you listen to the objection and you deal with it right then and there, no waiting for 3 days for response. I love Maria Garcia and now I can say I love the service received from Sulaine... I hope your company sees how valuable you are. Thank you so much once again.