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AS
Arlene S

1 reviews | Active since Aug 2020

09 Sept 2020, 10:52

Grateful

I was in a financial bind and the lady who called me, helped me. Made my payment only due for October 1st and she helped drop the payments over 10 months instead of 8 months. That was such a relief and she had given me a voucher which had come with my products.. Thank you for your assistance.

0
Replies (3)
Isabella Garcia
Isabella Garcia's reply09 Sept 2020, 11:19
Official
Good day Arlene,

I hope you are well today.

We are pleased to hear that you have had an enjoyable experience with our products and services. Thank you so much for taking the time to write us this lovely compliment.

We trust you will enjoy the spoils that come with your purchase.

May you have a wonderful day further.

Warm Regards,

Charlotte Ndlovu
Specialised Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
AS
Arlene S's update11 Sept 2020, 08:48
Reviewer Update
I am vert disappointed.
I was first informed to pay R255 now I must pay R510.
I am going to return the package and I want everything cancelled. The cost to return the package will be at my expense. This is not on.

Isabella Garcia
Isabella Garcia's reply14 Sept 2020, 13:31
Official
Dear Arlene,

Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.

Please rest assured that I have made all the required arrangements as we discussed telephonically.

We wish you the absolute best on your skincare journey going forward, may you have a great week ahead

Warm Regards,

Sulaine McGeer
 Client Care Specialist Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za