MM
Millicent M
1 reviews | Active since Nov 2012
23 Sept 2023, 17:08
Gatvol
A nonsense of a company, I've requested many times for them to collect their package that I didn't agree to and stop debiting my account. Since February I am struggling to get this people to stop, every call I repeat the same story. I am not using the products. The package is still untouched. I want nothing from Isabella Garcia
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Isabella Garcia's replyOfficial
26 Sept 2023, 08:26Dear Millicent,
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
We have been trying to contact you this morning to address your concerns, but unfortunately to no avail.
Please note that we will send you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely week ahead.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply26 Sept 2023, 08:26
Official
Dear Millicent,
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
We have been trying to contact you this morning to address your concerns, but unfortunately to no avail.
Please note that we will send you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely week ahead.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za