1 reviews | Active since Jan 2012

21 Apr 2016, 10:27

Friendly staff and calls

I was contacted to try this product even though I told the lady I had rosacea and very sensitive, I did try the product on my face but it stings as I know I cant use anything with perfumes and just use the basic. The lady then told me to use it on my arm, and I have tried my chest area AND IT SEEMS FINE. It is a lovely product smells so fresh and the staff that do the follow ups are fantastic. <br> <br> Another lady phoned me yesterday I forgot her name she was so friendly and helpful and I told her it is such a pity I cant use this on my face, I did send Head Office a photo of my face in Oct when I had the red burning face and am under a Dermatologist. <br> <br> I just want to say well done it all comes done to training of your staff and showing them a positive attitude towards customers. <br> <br> You can be so proud. <br> <br>

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Replies (1)
Isabella Garcia
Isabella Garcia's reply21 Apr 2016, 11:22
Official
Hello afkmhk,

Trust you are well today.

We sincerely thank you for applauding the service received as well the interactions you have had with our consultants, as one of our core values is great people.

Although you will not be able to use our products at this stage we thank you for taking the time to post such a lovely post and sharing it on this platform. We truly appreciate it and wish you all the best in your skincare journey.

Kind regards,

Fefe Khemese,
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za