Friendly Service

I was in hospital earlier this month and missed a payment on my Isabella Garcia Account. Anastasia tried calling me multiple times but I was either in too much pain to talk, driving or in a meeting. I remember telling her once that I'm sure she thinks I'm pulling her around and I apologized profusely. Throughout the entire process she remained friendly and helpful. She would e-mail me and follow up with me no matter what. Also IG allowed me to just extend my payback period opposed to a double debit which is a great gesture. What blew me most is after setting this arrangement within minutes I received a statement that reflected everything on my account with them. I generally run after companies for months just to receive a statement and they gave it to me instantly. <br> <br> I thought of not continuing my contract once it ends but after this service, I will be sure to remain an IG client. Thank you Anastasia for your persistence and friendliness. I am almost certain no one has ever been left smiling after a debt collection call- thank you.