mC
michelle C
1 reviews | Active since Dec 2019
03 Aug 2022, 15:12
FORCING ORDERS
PROCESS ORDERS - HELL NOOOOOOOO WHY DO YOU GUYS STILL PROCESS ORDERS AFTER DEBIMANDATES BEEN REJECTED WHO GIVES YOU THE RIGHT TO DO THAT
YOU BETTER REIMBURSE ME FOR MY BANK CHARGES NOW AS WELL AND STOP FORCING ORDERS
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
03 Aug 2022, 16:07Good day Michelle, I trust you are well. Thank you for bringing your complaint to our attention, we appreciate your feedback. Please note that we have not received any calls or emails indicating that you would like to cancel your order. Unfortunately declining the DebiCheck Mandate does not indicate a cancellation request, it only indicated that you rejected the payment method that is preferred by most banks.
Please note that we have cancelled your order and will be in contact with you regarding any further arrangements.
We wish you the absolute best on your skincare journey going forward.
Warm regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Please note that we have cancelled your order and will be in contact with you regarding any further arrangements.
We wish you the absolute best on your skincare journey going forward.
Warm regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Best regards,
Isabella Garcia's reply03 Aug 2022, 16:07
Official
Good day Michelle, I trust you are well. Thank you for bringing your complaint to our attention, we appreciate your feedback. Please note that we have not received any calls or emails indicating that you would like to cancel your order. Unfortunately declining the DebiCheck Mandate does not indicate a cancellation request, it only indicated that you rejected the payment method that is preferred by most banks.
Please note that we have cancelled your order and will be in contact with you regarding any further arrangements.
We wish you the absolute best on your skincare journey going forward.
Warm regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Please note that we have cancelled your order and will be in contact with you regarding any further arrangements.
We wish you the absolute best on your skincare journey going forward.
Warm regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Best regards,