1 reviews | Active since Feb 2019
Feeling uncomfortable ... seems like a ****
I just got a call now from an Isabella Garcia consultant. The made me feel extremely uncomfortable by asking me such personal information, which I cannot understand how that information will be relevant to them, esp since I am not taking out an account with them. Like me ID number, bank, credit check and salary information. What is it necessary to know that. And the consultant keeps on saying they need that information in order to release my "Spoils". Which was, and this I only found this out at the end, a skin analysis, which could magically be done by answering 5 questions. And a report is said to be emailed to me, I can't understand how a report can be given from answering 5 questions. And a discount voucher. Now how is that a "spoil". Honestly I wish I didn't fall for that ****, coz I feel so uncomfortable now that my details have been given out.
Thank you for taking time out to speak to me regarding your complaint.
I wish to extend our sincerest apologies for the questions that were posed to you that seemed invasive. We certainly did not intend to make you feel uncomfortable in any way and these questions are purely for marketing research purposes.
As requested we have removed your details off our database.
Have a great week further.
Best regards,Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
Thank you for taking time out to speak to me regarding your complaint.
I wish to extend our sincerest apologies for the questions that were posed to you that seemed invasive. We certainly did not intend to make you feel uncomfortable in any way and these questions are purely for marketing research purposes.
As requested we have removed your details off our database.
Have a great week further.
Best regards,Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za