MF
Marika F

1 reviews | Active since Nov 2018

01 Oct 2024, 07:31

Fedup with several debit order deductions

They keep on debiting from my bank account as thet wish 3 to 4 times a month and block my bank from reversing the debit order after i said i will pay by eft

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply01 Oct 2024, 09:44
Official
 Dear Marika,  Thank you for taking my call. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to be of service to you today.  Thank you for allowing me to clarify our processes and procedures to you. 
 
Please rest assured that I have made all the required arrangements as we discussed telephonically, and I have sent a follow-up email.  We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. 
Wishing you a lovely day further.   Warm Regards,  Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
 www.isabellagarcia.co.za