MT
Marica T
1 reviews | Active since Aug 2021
12 Sept 2025, 15:30
False advertising
False marketing disguised as being offered vip ambassador only to be met with an invoice. Charged with all products when their agent said the products are free. Well I want all those products returned and my money refunded. And my subscription cancelled .
Helpful (0)
Replies (3)0
Replies (3)
Isabella Garcia's replyOfficial
12 Sept 2025, 16:49Dear Marica,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically. We have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback.
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically. We have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
Wishing you a lovely day further.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
Isabella Garcia's reply12 Sept 2025, 16:49
Official
Dear Marica,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically. We have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback.
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically. We have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
Wishing you a lovely day further.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
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Marica T's updateReviewer Update
20 Sept 2025, 10:01I would like to say the package was send back and my refund was funded.
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Marica T's update20 Sept 2025, 10:01
Reviewer Update
I would like to say the package was send back and my refund was funded.
Isabella Garcia's replyOfficial
22 Sept 2025, 06:08Dear Marica,
Thank you so much for taking the time to respond and for allowing me the opportunity to personally attend to your concern. It truly means a great deal to us when our clients reach out, as it gives us the chance to not only resolve matters but also to strengthen the trust you place in us.
Please accept our heartfelt apologies for any inconvenience you may have experienced. Your comfort and satisfaction remain at the heart of everything we do. At Isabella Garcia, we are truly passionate about caring for our clients, and we strive, in every interaction, to deliver service that is not only exceptional but also sincere and heartfelt.
Should there be anything further you would like me to personally assist you with, please do not hesitate to let me know — it will be my absolute pleasure.
Wishing you a truly beautiful and uplifting day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you so much for taking the time to respond and for allowing me the opportunity to personally attend to your concern. It truly means a great deal to us when our clients reach out, as it gives us the chance to not only resolve matters but also to strengthen the trust you place in us.
Please accept our heartfelt apologies for any inconvenience you may have experienced. Your comfort and satisfaction remain at the heart of everything we do. At Isabella Garcia, we are truly passionate about caring for our clients, and we strive, in every interaction, to deliver service that is not only exceptional but also sincere and heartfelt.
Should there be anything further you would like me to personally assist you with, please do not hesitate to let me know — it will be my absolute pleasure.
Wishing you a truly beautiful and uplifting day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply22 Sept 2025, 06:08
Official
Dear Marica,
Thank you so much for taking the time to respond and for allowing me the opportunity to personally attend to your concern. It truly means a great deal to us when our clients reach out, as it gives us the chance to not only resolve matters but also to strengthen the trust you place in us.
Please accept our heartfelt apologies for any inconvenience you may have experienced. Your comfort and satisfaction remain at the heart of everything we do. At Isabella Garcia, we are truly passionate about caring for our clients, and we strive, in every interaction, to deliver service that is not only exceptional but also sincere and heartfelt.
Should there be anything further you would like me to personally assist you with, please do not hesitate to let me know — it will be my absolute pleasure.
Wishing you a truly beautiful and uplifting day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you so much for taking the time to respond and for allowing me the opportunity to personally attend to your concern. It truly means a great deal to us when our clients reach out, as it gives us the chance to not only resolve matters but also to strengthen the trust you place in us.
Please accept our heartfelt apologies for any inconvenience you may have experienced. Your comfort and satisfaction remain at the heart of everything we do. At Isabella Garcia, we are truly passionate about caring for our clients, and we strive, in every interaction, to deliver service that is not only exceptional but also sincere and heartfelt.
Should there be anything further you would like me to personally assist you with, please do not hesitate to let me know — it will be my absolute pleasure.
Wishing you a truly beautiful and uplifting day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za