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Phila M
1 reviews | Active since Nov 2019
06 Nov 2019, 15:40
false advertising
they tried tricking me into agreeing to an order i did not sign up for. They advertised a pack with 3 items that amounted to R300 - The promo suggested that we get 50% off from the original 700. Once the order was confirmed i recieved a call from their agent who saw a different order under my name. when i follow the confirmation link, The page no longer exists
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Isabella Garcia's replyOfficial
07 Nov 2019, 10:29Dear Phila,
I trust that you are well and thank you for taking my call.
I would like to apologise once again that the consultant you spoke to did not assist you by advising you of the different offers we had available for our monthly special. The link is also unfortunately no longer available as the special ran from 25 Oct to 3 Nov.
As discussed, I have processed your order accordingly and delivery will take place within the next 7-10 working days.
I apologise for any inconvenience caused.
Wishing you a lovely day further.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust that you are well and thank you for taking my call.
I would like to apologise once again that the consultant you spoke to did not assist you by advising you of the different offers we had available for our monthly special. The link is also unfortunately no longer available as the special ran from 25 Oct to 3 Nov.
As discussed, I have processed your order accordingly and delivery will take place within the next 7-10 working days.
I apologise for any inconvenience caused.
Wishing you a lovely day further.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply07 Nov 2019, 10:29
Official
Dear Phila,
I trust that you are well and thank you for taking my call.
I would like to apologise once again that the consultant you spoke to did not assist you by advising you of the different offers we had available for our monthly special. The link is also unfortunately no longer available as the special ran from 25 Oct to 3 Nov.
As discussed, I have processed your order accordingly and delivery will take place within the next 7-10 working days.
I apologise for any inconvenience caused.
Wishing you a lovely day further.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust that you are well and thank you for taking my call.
I would like to apologise once again that the consultant you spoke to did not assist you by advising you of the different offers we had available for our monthly special. The link is also unfortunately no longer available as the special ran from 25 Oct to 3 Nov.
As discussed, I have processed your order accordingly and delivery will take place within the next 7-10 working days.
I apologise for any inconvenience caused.
Wishing you a lovely day further.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za