Exceptional customer service and problem solving techniques

Isabella Garcia is a client centric organization and it's customer first objective is felt through their exceptional service engagement with their customers. I was struggling to redeem my voucher on their website and thus contacted them for assistance, their friendly consultant Izelle was more than willing to establish a work around so that my order was processed timeously and that my products are shipped. She then advised on the delivery time and gave me reference to probe further should I require to, I got a text an a confirmation email as well. I commend the excellent telephone etiquette and problem solving from the very beginning of our call to completion.