ZB
Zaneta B

1 reviews | Active since Jun 2015

30 Jun 2015, 13:54

Excellent service from Isabella Garcia

I was sent a complimentary range of product from Isabella Garcia - recommended to me by a friend. After trying the products I wanted to order it for myself. A consultant contacted me and the order was placed easily without any hassle. Unfortunately at the end of the month my debit order did not go off and I didn't receive the products. <br> <br> I contacted Isabella Garcia and without delay Nerina Gurie contacted me and sorted out everything - seems there was a problem with my account details. Not only did she sort everything out, she arranged for my products to be dispatched before my 1st payment.<br> <br> Normally I don't give companies details of my friends to be contacted, but after my excellent service and obviously loving the product I have since given them a few referrals.<br> <br> Well done Isabella Garcia and especially Nerina for your excellent service - not everyday that you get a great product and service.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply30 Jun 2015, 14:28
Official
Hello ZanetaBurger,

Thank you for taking the time to post this charming compliment.

We are delighted to hear that Nerina Gurie could assist you on the dot with your account and arrange to send out your products promptly.

Thank you for trusting us to walk with you on your skincare journey - it is an honour and privilege to be of service.

Warm regards,

Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za